€ million, unless stated otherwise Full-year 2023 Full-year 2022
Financial
Revenue 2,725 2,150
Other income 54 63
Operating expenses 2,347 1,903
Operating profit 432 310
Profit after tax 267 198
Operating profit excluding incidental items and fair value movements 427 287
Profit after tax excluding incidental items and fair value movements 263 172
Investment in property, plant and equipment 1,411 1,228
Cash flow from operating activities 724 572

 

31-12-2023 31-12-2022
Total assets 11,646 10,692
Total equity 4,749 4,570
Net debt1 3,873 3,293

 

€ million, unless stated otherwise Full-year 2023 Full-year 2022
Ratios
FFO / net debt2 21,1% 19,2%
Interest cover3 12,2 12,1
Net debt / (net debt + equity) 46,9% 43,8%
Solvency4 46,1% 49,0%

 

Full-year 2023 Full-year 2022
Employees
Number of permanent staff (in FTE) 6,793 6,214
Customers
Customer convenience, consumer market (Net Effort Score) 43% 49%
Customer convenience, business market (Net Effort Score) 36% 34%
Electricity outage duration (in minutes)5 23,2 21,3

Footnotes

  1. Net debt is defined as interest-bearing debt less interest-bearing receivables, cash and cash equivalents and investments that are not restricted.
  2. The funds from operations (FFO)/net debt ratio is the 12-month profit after tax adjusted for deferred tax movements and incidental items and fair value movements plus depreciation of property, plant and equipment and amortisation of intangible assets and accrued income, as a percentage of net debt.
  3. The interest cover ratio is the 12-month profit after tax adjusted for deferred tax asset movements and incidental items and fair value movements plus depreciation of property, plant and equipment and amortisation of intangible assets plus net finance income and expense divided by net finance income and expense adjusted for incidental items and fair value movements.
  4. The solvency ratio is obtained by dividing total equity including the profit for the period less the expected dividend distribution for the current year by total assets less deferred income.
  5. The figure for electricity outage duration differs from the figure stated in the regulatory report because interruptions in the high-voltage network (CBL assets) owned by Alliander are not taken into consideration in the regulatory report.