Choosing our energy together

Alliander helps customers make the right energy choices. Both for themselves and for the entire energy system. So that everyone has equal access to reliable, affordable and sustainable energy.

The customer chooses

The world of energy is poised for revolutionary change in the coming decades. 24/7 power plants are making way for solar panels or wind turbines that only generate energy when the sun shines or the wind blows. To heat our homes and power our cars, we are switching over from gas and oil to electricity and residual heating. Customers are going to generate their own energy, both for their own use and to share. New types of networks are emerging. These will not all necessarily be accessible to everyone. And we may be confronted with ‘network leavers’: customers who become self-sufficient and go off grid.

In short, energy decisions will increasingly be made by the customers themselves, rather than by the energy companies. Am I going to store my solar energy, sell it to my neighbour or use it myself? At what time of day do I switch on appliances that use lots of energy? Should I recharge my car when I get back home from work, or at some other time?

If all customers make these choices without taking account of each other, the energy supply will be jeopardised. Fuses will blow on a regular basis, because of too much energy consumption at one time and too much energy generation at another.

All these developments influence the reliability, affordability and accessibility of our energy supply. At the same time, our society is becoming increasingly reliant on energy. As a network operator, Alliander has the public task to ensure that – despite all these radical changes – everyone retains access to reliable, affordable and sustainable energy on equal terms.

Alliander facilitates energy

When our customers start using more energy at specific times of day in a particular city, district or street, our traditional response is to upgrade our network. For instance, by laying thicker cables or placing an extra transformer. However, far-reaching international climate commitments will hugely accelerate the speed of change in our energy system in the coming decades. Network upgrading is no longer sufficient to keep pace with these changes. Moreover, network upgrades are time-consuming and expensive. And fail to address the need to safeguard the quality and accessibility of the new energy networks. Finally, they tend to exacerbate the issue of network leavers. Alliander has therefore opted for a different route.