Key figures

€ million, unless stated otherwise Full-year 2021 Full-year 2020
Financial
Revenue 2,120 1,009
Other income 61 26
Operating expenses 1,827 1,736
Operating profit 354 319
Profit after tax 242 224
Operating profit excluding incidental items and fair value movements 350 338
Profit after tax excluding incidental items and fair value movements 230 221
Investment in property, plant and equipment 1,014 890
Cash flow from operating activities 664 634

 

31-12-2021 31-12-2020
Total assets 10,209 9,422
Total equity 4,470 4,328
Net debt1 2,559 2,507

 

€ million, unless stated otherwise Full-year 2021 Full-year 2020
Ratios
FFO / net debt2 25.8% 24.1%
Interest cover3 17,2 14,2
Net debt / (net debt + equity) 36.6% 38.7%
Solvency4 53.8% 53.1%

 

Full-year 2021 Full-year 2020
Employees
Number of permanent staff (in FTE) 5,991 5,881
Customers
Customer convenience, consumer market (Net Effort Score) 51% 54%
Customer convenience, business market (Net Effort Score) 38% 35%
Electricity outage duration (in minutes)5 20,9 23,2

Footnotes

  1. Net debt is defined as interest-bearing debt less interest-bearing receivables, cash and cash equivalents and investments that are not restricted.
  2. The funds from operations (FFO)/net debt ratio is the 12-month profit after tax adjusted for deferred tax movements and incidental items and fair value movements plus depreciation of property, plant and equipment and amortisation of intangible assets and accrued income, as a percentage of net debt.
  3. The interest cover ratio is the 12-month profit after tax adjusted for deferred tax asset movements and incidental items and fair value movements plus depreciation of property, plant and equipment and amortisation of intangible assets plus net finance income and expense divided by net finance income and expense adjusted for incidental items and fair value movements.
  4. The solvency ratio is obtained by dividing total equity including the profit for the period less the expected dividend distribution for the current year by total assets less deferred income.
  5. The figure for electricity outage duration differs from the figure stated in the regulatory report because interruptions in the high-voltage network (CBL assets) owned by Alliander are not taken into consideration in the regulatory report.