Our technicians are at the very centre of the energy transition. Literally. Their work is increasingly complex and the pressure is greater, while safety still always has to come first. This is why we innovate not only the energy grid but also the equipment and processes of the people who work on the energy grid. Through smart solutions, such as VR headsets and monitoring equipment, we are making their work safer, more efficient, better prepared and more comfortable. 

The
challenge

The number of tasks is growing rapidly, while experienced skilled professionals are increasingly hard to find. Both system faults and the work are becoming more technically complex and require thorough preparation. At the same time, there is a shortage of on-the-job trainers. This calls for new ways to train people and support them in their work. 

Virtual reality-based training allows technicians to practise in realistic fault situations, without risk to themselves or the grid. In a safe environment, they learn to operate as if they were out in the field. This way, they gain experience faster and we can scale up their training more effectively. 

By investing in people, safety and job satisfaction, we ensure the work remains practicable. This is how we empower our highly skilled specialists to keep building a reliable energy system for everyone with energy and enthusiasm.